Recruited to lead the operational transformation of a high-volume entertainment venue’s security department.
- Direct event security for 2,000+ guests and 30+ security personnel.
- Rebuilt management responsibilities, deployment standards, command-center visibility and exception handling.
- Built recurring guard and supervisor training, licensing/compliance tracking, equipment accountability and operational reporting systems.
- Identified more than $100K in potential annual labor savings through staffing and deployment analysis.
- Developed credential, inventory and workflow systems designed to improve accountability without slowing the operation.